To Add Subjects to a Complaint Record

Use this procedure to add subjects to a complaint record.

  1. On the top application menu, click Complaints.
  2. Open a complaint record.
  3. Select Yes from the Do You Want To Add Any Subjects To This Record drop-down list (1) in the Subjects section of the Datix Complaint Handling Form.
  4. Input the relevant information into the Subjects drop-down lists and fields.

    Datix Complaint Handling Form Subjects

  5. Optional. Click Copy Subject (3) to add another section with duplicate information. Alternatively, click Add Another (4) to add another section that is blank.
  6. Optional. To put the Subject sections into a specific order, input the order number into the Order field (2) at the top of each section.
  7. Click Save.