To Reset a Password

Use this procedure to reset a forgotten user password.

  1. On the top application menu, click Admin.
  2. Click List Users under the Profile Settings menu.
  3. Search for and select a user. See To Search for a User Account.
  4. On the Edit User Details page, User Details section, enter a new password for this account in the Password field.
  5. Enter the new password again in the Retype Password field. Both fields must match to continue.
  6. Recommended: Select the User Must Change Password At Next Login checkbox in the User Details section.

    Edit User Details Page

  7. Click Save.